Cancellation Policy

At CNMSGM, we understand that sometimes plans change. If you need to cancel your order, please review our policy below.

1. Cancellation Timeframe

🕒 You may cancel your order within 1 hour of placing it. We strive to process orders quickly, and after this timeframe, your order may have already entered the processing or shipping phase.

2. How to Cancel an Order

To cancel your order, please contact us immediately at contact@cnmsgm.com with:
✅ Your order number
✅ Request to cancel

Our customer service team will check the order status and, if within the 1-hour window, assist in canceling the order.

📌 If the order has already been processed, we will guide you on the next steps, which may include initiating a return.

3. Refund for Canceled Orders

💳 If the cancellation is successful within the 1-hour timeframe, a refund will be issued to your original payment method.
🕐 Please allow a few business days for the refund to reflect in your account, depending on your payment provider.

4. Late Cancellation

🚫 Unfortunately, we cannot guarantee cancellations after the 1-hour window, as your order may have already been processed. In such cases, please follow our [Return and Refund Policy] for further assistance.

5. Contact Information

For cancellation requests or any inquiries, please reach out to us:
📧 Email: contact@cnmsgm.com

6. Policy Updates

CNMSGM reserves the right to update or modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.

Thank you for choosing CNMSGM! We appreciate your understanding and cooperation in adhering to our cancellation policy.